Refunds, Returns & Cancellation Policy
Returns & Refund Policy
We want you to love what you buy from us. If you're not fully satisfied, we’re here to help.
1. Returns
-You may return most new, unused items within 7 days of delivery.
-Items must be unworn, unwashed, and in original packaging with tags.
2. Refunds
-Once we receive your item and inspect it, we’ll process and credit your refund to the original payment method within 7-10 business days.
-Shipping charges are non-refundable unless the return is due to our error.
3. Cancellations
-Orders can be canceled within 24 hours of placing them.
-If the order has already been shipped, you may refuse delivery or request a return after delivery.
How to initiate a return or cancellation?
Simply email us at [support@yoovaz.com] or log in to your account to initiate the process.